• Product:

    1. What¡¯s the minimum order for each product?
    MOQ for each product is indicated on the price list. We will send our price list to you after we receive your enquiry.

    2. Can you supply parts for left-handed guitars?
    Yes, we can supply bodies, necks, machine heads, tremolos, pickguards and other parts for left-handed guitars.

    3. Can we order guitars, kits, amplifiers, gig bags, cases, accessories, wind instruments & drums from Metallor?
    Yes, of course. We are a branch of Sunsmile, so we can supply all the products which Sunsmile have. You can enjoy a one-step purchasing process for various musical instruments from us.

  • Payment:

    What are the payment options?
    We accept L/C at sight, 30 - 90 days L/C for large purchase. T/T before shipment for sample order and regular purchase.

  • Shipping:

    1. What is your minimum order by sea?
    We request $5000 as MOQ by sea. Based on this order value, our price is Free On Board. A $2000-$5000 order can also be shipped by sea, but customers should pay $280 for domestic transportation and Customs Fee. The order can be mixed with any Sunsmile products.

    2. How about sample shipping.
    We ship the sample order by Express. For an order with a value under $2,000, there is a $35 handling fee.

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